How to Recover Your Account
If you lost access to your Tara account, don’t worry — our support team is ready to assist you. Here’s what you need to know:
- Linking your account to an email or phone number is the fastest and easiest way to recover it. We highly encourage all users to keep their contact info updated.
- If you haven’t linked your email or phone, don’t panic — as long as you can provide any proof of use (like receipts, emails, or booking details), our team will do their best to locate your account.
- Every user has a unique internal ID assigned at registration. Our support team may use this to verify your identity and restore access.
Where to Start
To begin the recovery process, please reach out through either of the following:
- Tara Facebook Page – our team is available to chat and respond directly.
- Live Chat – available within the Tara app or website during support hours.
Note: For privacy and security, we do not share or disclose account information without proper verification. The recovery process may take 1–3 business days depending on complexity.
We’re committed to protecting your data while making recovery as smooth as possible. Please be patient as we verify ownership and handle requests in the order they are received.